PSI Health Insurance Login

FAQs

International students who are full-time (as defined by their educational institution) and enrolled in an eligible program are qualified to enroll. Students must actively attend classes — home study, correspondence, and online courses do not satisfy this requirement.

For full details on eligible programs and the summer full-time waiver, please refer to the Eligibility section of the policy brochure. The Company reserves the right to verify eligibility and attendance records. If requirements are not met, coverage will be terminated.

Please read the Policy Brochure available on our website to make sure that the plan you are buying meets your own needs as well as your school requirements.

1. Go to WWW.PSISERVICE.COM (home page)
2. Select Your School to Find the Right Plan that meets your university insurance requirements.
3. Fill out our Easy Online Application Form(Other Languages Available: Chinese, Korean, Japanese, Spanish)
4. Make Your Insurance Payment Online with a credit or debit card. You may also pay in cash through any Wells Fargo Bank. For details, see Payment Options .
5. Download/Print the following PSI Insurance Documents and submit to your university:
  • Insurance Policy Brochure
  • Claim Form
  • Confirmation Letter
  • Sales Receipt
  • Waiver/Compliance Form *
*If your school has a Waiver/Compliance Form for alternative insurance companies to fill out and it's not available in your PSI account, please email to [email protected] or fax to 1-703-935-1313.

To make a payment, you may choose among the available options below:

1. By Card: US or International Card
  • Visa/Mastercard/Discover Card
  • Under Billing address, please use a US address.
2. By ACH Payment:
  • If you have a US bank account, simply select "ACH Payment" then fill in your Routing Number and Account Number.
  • Your bank information can be found in your bank statement and/or in your Online Banking Account.
3. By Cash payment through Wells Fargo Bank. Fill out a deposit slip with the following info:
    Account Name : Professional Service, Inc.
    Account Number : 2608424731
    Amount : Should match the pending balance from their account

*Please call or email us once you have made your cash payment so we can activate your account.

PSI does not allow cancellation of coverage. The only exception is if your PSI Plan does not meet your school's insurance requirements — in that case, cancellation and refund are permitted, but only if PSI receives a letter from your school within 30 days of your coverage start date, clearly explaining which specific requirement the plan fails to meet.

Note: once a claim has been submitted, no refund will be issued, even if your waiver is later denied.

Plan upgrades are not allowed once your policy has started, unless your school requires the upgrade for waiver approval. For questions, contact PSI Customer Service at 703-879-8828 or [email protected].


What are Deductibles, Coinsurance, and Copays?

Explains how deductibles, coinsurance and copays work.

Login to PSI with THIS LINK , You can generate, download, and print your Worldwide Coverage Certificate.

What is an EOB?

Explains the EOB, (i.e. Explanation of Benefits) that you receive once your claim is processed.

Even though you may not have received your ID card, you can still seek treatment. Request that the provider contact the appropriate Customer Service number listed on your Confirmation of Coverage Letter for verification of coverage.

Students can enroll in any PSI Plan posted to the school they are attending. PSI reserves the right to cancel the plan and refund premium to students in all other cases.

For Prescriptions, check GoodRX. This helps if your prescriptions are reimbursed (Bronze, Silver, Ruby). For Vision and hearing discounts, download free discount cards here.

There's an important reason why we require proof of your full-time student status. Our carrier has strict eligibility criteria, and ensuring that you meet them is crucial. If it turns out that you are not a full-time student, there is a risk that future claims may not be covered, and we want to avoid any inconvenience in your behalf.

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